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Legal

LEGAL GUARDIANS

Safeguarding Your Rights
and Ensuring Compliance

Privacy Policy

At Mivinna, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us. By accessing our website or using our services, you consent to the practices described in this policy.

Information Collection

At Mivinna Fashion, we collect information from our customers to enhance their shopping experience and provide personalized services. This may include personal details such as name, contact information, and preferences. We are committed to safeguarding the privacy and security of all collected information.

Information Usage

The information collected from our customers is used to process orders, fulfill requests, personalize user experience, and improve our products and services. We may also use the information to communicate with customers about promotions, events, and new collections, with the option to opt out of such communications at any time.

Information Sharing

Mivinna Fashion respects the privacy of our customers and does not sell, trade, or rent any personal information to third parties without explicit consent. However, we may share information with trusted partners and service providers who assist us in operating our website, conducting business, or servicing customers, subject to confidentiality agreements.

Data Security

We take data security seriously and employ industry-standard measures to protect the personal information of our customers. This includes encryption, firewalls, secure socket layer (SSL) technology, and regular security audits to safeguard against unauthorized access, alteration, disclosure, or destruction of data.

Your Choices

Customers have the option to control the collection and use of their personal information by adjusting privacy settings, updating preferences, or opting out of certain communications. However, certain features or services may require the provision of specific information for functionality.

Terms & Conditions

These Terms and Conditions outline the rules and regulations governing your use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.

Intellectual Property

All content, designs, trademarks, and intellectual property featured on the Mivinna Fashion website are the exclusive property of Mivinna Fashion and protected by copyright and other intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Product Information

Product descriptions on the Mivinna Fashion website are provided for informational purposes and accurately reflect the quality, materials, and specifications of our couture dresses and wedding attire. However, slight variations may occur due to the handmade nature of our products.

Ordering and Payment

Customers can place orders online through our secure checkout process, which accepts various payment methods for convenience. Orders are processed promptly, and customers receive email notifications confirming order placement and payment receipt.

Shipping and Delivery

We offer worldwide shipping with reliable carriers to ensure prompt and secure delivery of orders. Shipping costs and delivery times may vary depending on the destination and selected shipping method.
Delivery within 15-20 working days with complimentary shipping only applicable to online orders.
Customers can track their orders online and contact our customer service team for assistance.

Returns and Exchanges

Mivinna Fashion stands behind the quality of our products and offers a hassle-free returns and exchanges policy. Customers can return or exchange items within a specified period, provided they meet the conditions outlined in our return policy. Refunds are issued promptly upon receipt and inspection of returned items.

User Conduct

We expect all users of the Mivinna Fashion website to conduct themselves with respect, integrity, and adherence to our terms of service. Any misuse, abuse, or violation of our policies may result in account suspension or termination of services.

Links to Third-Party Websites

Our website may contain links to third-party websites for additional information or convenience. Mivinna Fashion is not responsible for the content, privacy practices, or terms of use of these external sites and encourages users to review their respective policies.

Limitation of Liability

Mivinna Fashion strives to provide accurate and reliable information, products, and services. However, we are not liable for any damages, losses, or liabilities arising from the use or inability to use our website, products, or services, including but not limited to direct, indirect, incidental, or consequential damages.

Indemnification

By using the Mivinna Fashion website, customers agree to indemnify and hold harmless Mivinna Fashion, its officers, directors, employees, and affiliates from any claims, damages, or liabilities arising from their use of our website, products, or services.